These terms of service (the “Terms”) govern your access to and use of the EDDBox (“we” or “our”) website and services (the “Services”), so please carefully read them before using the Services.
By using the Services you agree to be bound by these Terms. If you are using the Services on behalf of an organization, you are agreeing to these Terms for that organization and promising that you have the authority to bind that organization to these terms. In that case, “you” and “your” will refer to that organization.
You may use the Services only in compliance with these Terms. You may use the Services only if you have the power to form a contract with EDDBox and are not barred under any applicable laws from doing so. The Services may continue to change over time as we refine and add more features. We may stop, suspend, or modify the Services at any time without prior notice to you. We may also remove any content from our Services at our discretion.
By using our Services you provide us with information, documents, and folders that you submit to EDDBox (together, “your documents”). You retain full ownership to your documents. We don’t claim any ownership to any of it. These Terms do not grant us any rights to your documents or intellectual property except for the limited rights that are needed to run the Services, as explained below.
We may need your permission to do things you ask us to do with your documents, for example: hosting your documents. This includes product features visible to you, for example, image thumbnails or document previews. It also includes design choices we make to technically administer our Services, for example, how we redundantly backup data to keep it safe. You give us the permissions we need to do those things solely to provide the Services. This permission also extends to trusted third parties we work with to provide the Services.
You are solely responsible for your conduct, the content of your documents and folders, and your communications with others while using the Services. For example, it’s your responsibility to ensure that you have the rights or permission needed to comply with these Terms.
We may choose to review public content for compliance with our community guidelines, but you acknowledge that EDDBox has no obligation to monitor any information on the Services. We are not responsible for the accuracy, completeness, appropriateness, or legality of documents or any other information you may be able to access using the Services.
You, not EDDBox, will be fully responsible and liable for what you upload, copy or download or otherwise use while using the Services. You must not upload spyware or any other malicious software to the Service.
You, and not EDDBox, are responsible for maintaining and protecting all of your documents. EDDBox will not be liable for any loss or corruption of your documents, or for any costs or expenses associated with backing up or restoring any of your documents.
If your contact information, or other information related to your account, changes, you must notify us promptly and keep your information current. The Services are not intended for use by you if you are under 18 years of age. By agreeing to these Terms, you are representing to us that you are over 18.
You are responsible for safeguarding the password that you use to access the Services and you agree not to disclose your password to any third party. You are responsible for any activity using your account, whether or not you authorized that activity. You should immediately notify EDDBox of any unauthorized use of your account. You acknowledge that if you wish to protect your transmission of data or documents to EDDBox, it is your responsibility to use a secure encrypted connection to communicate with the Services.
All online credit card payments are processed by the MyGate Internet Payment Gateway. Card Holders may go to www.mygate.co.za to view MyGate’s security policies.
You will not, and will not attempt to, misuse the Services, and will use the Services only in a manner consistent with the EDDBox Acceptable Use Policy.
EDDBox respects others’ intellectual property and asks that you do too. We will respond to notices of alleged copyright infringement if they comply with the law and are properly provided to us. We reserve the right to delete or disable content alleged to be infringing and to terminate repeat infringers. Our designated agent for notice of alleged copyright infringement on the Services is:
The Services may contain links to third-party websites or resources. EDDBox does not endorse and is not responsible or liable for their availability, accuracy, the related content, products, or services. You are solely responsible for your use of any such websites or resources. Also, if we provide you with any software under an open source license, there may be provisions in those licenses that expressly conflict with these Terms, in which case the open source provisions will apply.
You can stop using our Services any time. We reserve the right to suspend or end the Services at any time, with or without cause, and with or without notice. If we suspend or terminate your use, we will try to let you know in advance and help you retrieve data, though there may be some cases where we may suspend immediately.
If the EDDBox service availability in a calendar month is less than 96 %, the customer may terminate the service and will receive a pro-rata refund of the fees paid in advance.
We may revise these Terms from time to time and the most current version will always be posted on our website. If a revision, in our sole discretion, is material we will notify you (for example via email to the email address associated with your account). Other changes may be posted to our blog or terms page, so please check those pages regularly. By continuing to access or use the Services after revisions become effective, you agree to be bound by the revised Terms. If you do not agree to the new terms, please stop using the Services.